GENERAL QUESTIONS

What makes 1642 sodas different from other brands in Canada?

1642 is distinguished by its commitment to local quality and innovation.

As the first Canadian company to launch a 100% Canadian tonic , we support the local economy by directly and indirectly employing over 400 people in Canada.

We also collaborate with over 20 artisan distilleries across the country to offer unique products while promoting local spirits.

What are the advantages of choosing 1642 products?

Our products feature a number of advantages:

Less sweet: We offer some of the lowest-sugar sodas on the market.

Free of common allergens: Our sodas are peanut-, nut-, milk-, gluten-, soy- and more-free.

Natural ingredients: We use natural flavors, sweeteners such as cane sugar and maple syrup, and certified non-GMO ingredients.

Suitable for everyone: Our products are vegan and gluten-free, perfect for a variety of diets.

What types of products do you offer?

We offer a wide range of products, including :

100% CanadianTonic : The first of its kind in Canada.

Spicy ginger beer: The spiciest in the land!

Maple syrup cola: A unique, caffeine-free cola.

Tonic and premium sodas: Perfect for cocktails, with a unique, champagne-like bubble quality.

Why do you use quassia rather than quinine?

Quassia, a natural digestive, is used instead of quinine in our products to impart a more distinguished bitterness and suit those intolerant to quinine. It also has fewer side effects than quinine, which can cause stomach upset or headaches.

Where can I buy 1642 products?

Our products are available at over 1800 points of sale across Canada. You can find them in grocery stores, specialty stores and online. Find us here.

Are 1642 products suitable for people with special diets?

Yes, our products are designed to be accessible to a wide range of diets:

Vegan: All our products are vegan.

Gluten-free: Our sodas are also gluten-free.

Allergen-free: None of our products contain common allergens such as nuts, dairy products or soy.

Why are your bottles made of glass?

At 1642, we care about the environment. That's why we use glass bottles and aluminum cans, which are recyclable. Our aim is to reduce the use of plastic while offering high-quality products.

What makes your tonic different from others on the market?

Our tonic is unique in that it is made with local ingredients and does not use quinine.

It has a milder flavor and is more suited to those looking for a natural alternative with no side effects.

What's more, our tonic is made with spring water, guaranteeing purity and a cleaner taste.

What does "Aliments préparés au Québec" mean on your products?

All our products are made in Quebec and certified "Aliments préparés au Québec". This guarantees their quality and traceability, and supports the local food industry.

Do your products contain preservatives?

Our bottled products are pasteurized, eliminating the need for artificial preservatives.

We use natural production methods to guarantee the freshness and quality of our sodas.

Why are your soft drinks considered fizzy?

1642 sodas are renowned for their unique champagne-like carbonation quality. This method ensures that the bubbles remain intact for longer, offering a fizzy, refreshing drinking experience perfect for cocktails.

Are the ingredients in your products organic?

Our ingredients are non-GMO, but not necessarily certified organic.

However, we prefer to use high-quality natural ingredients to guarantee a pure, authentic taste. 

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

ONLINE ORDERING

Quel est le montant minimum pour une commande en ligne?

The minimum order is $50 for all online orders.

What payment methods do you accept?

We accept all standard Shopify payment methods, including credit cards, Shopify Pay, and Apple Pay.

How can I change or cancel my order?

You can modify or cancel your order the same business day by contacting us by phone at (514) 528-7533 or by e-mail at info@1642.ca.

Will my order be confirmed immediately?

Yes, you will receive an e-mail confirmation as soon as your order is placed.

DELIVERY 

What are your delivery zones?

We deliver in the Toronto-Montreal-Quebec corridor. Use our postal code checker at the bottom of this page to confirm if we deliver to your area.

What are the delivery times?

Orders are processed Mondays and Thursdays at 6:00 am, with delivery on Tuesdays and Fridays. Accessories can take from 3 to 7 working days. Out-of-stock products may take longer.

How does your premium delivery service work?

Our service includes delivery to your door, real-time order tracking, SMS notifications on pick-up, and a confirmation photo on delivery.

What are the delivery costs?

Shipping is free on orders of $100 or more. For orders below that, shipping starts at $9.95, depending on your region.

PRODUCTS 

How do I store my products?

Ideal storage temperature is between 4°C and 25°C.

What is the shelf life?

The best-before date is indicated on each product. For optimum quality, we recommend that you consume our products before this date.

Is there a difference between bottles and cans?

The contents are similar, but to maintain an optimum level of carbonation in our 355ml cans, we have to use preservatives. Our glass bottles (275ml and 750ml) do not contain preservatives, as glass is naturally better at preserving carbonation.

How does the setpoint work? 

The deposit is automatically added to your bill: $0.10 for cans and $0.25 for glass bottles of 500 ml or more. It will be refunded when empty containers are returned to a participating retailer.

GENERAL INFORMATION

Where can I find your products in store?

Consult our point-of-sale locator to find the retailer nearest you.

I'm a retailer/restorer, how can I order your products?

For all business-to-business (B2B) inquiries, contact us directly by phone or e-mail to set up personalized arrangements.

What is your return policy?

All our sales are final. However, if you receive a defective or expired product, please contact us within 3 days of delivery and we will send you a new product free of charge.

Can't find the answer to your question? 

Send us an e-mail at info@1642.ca explaining your situation, and our Customer Service team will get back to you as soon as possible. Don't forget to include your order number (if you have one).